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paypal logoPLEASE ORDER EXAM PREPS, E-TEXTS DIRECTLY FROM THE ONLINE SCHOOL


http://online.bobtait.com.au


INSTANT ACCESS NOW AVAILABLE!


Login to your online school account (or create one first if required), then use the PayPal links in the course lists to purchase what you need.




Wanting to order books or combo-packs?


To get started, select a category from the menu above or from the box on the left, browse the product lists and add items you need to your cart. When you are ready to finalise your order, go to your cart and proceed to the checkout. Payment will be processed by paypal logoand you can complete your order even if you do not have a PayPal account. paypal logooffers the choice of either using your PayPal account or your credit card to finalise payment. 




How do I find what I need?


After choosing a category of products, use the checkboxes in the Refine Search box on the left hand side to reduce the number of items listed. You can usually refine your item lists by subject or format. After making a selection, press the Refine Search button to filter your results.


What are E-Texts? Can I download my E-Text?


E-Texts are our online versions of the printed textbooks. They are fully searchable and kept up-to-date with the latest changes and errata. When you purchase a subscription to an E-Text you receive 12 months online access to the book which is accessible via PC, Mac, IOS and Android devices. As this is an online subscription, downloading of the E-Text is not possible. More information can be found here.


Will the E-Text work on my device?


The easiest way to check that is to try out our free E-Text sample. Click here to open the E-Text in a new window.


Can I buy a Gift Voucher for the Pilot in my life?


Buy a Gift Voucher     You sure can. Just click the button. 


When do I get my stuff?


Orders will be processed during business hours, Monday to Friday. That includes the online products Courses, E-Texts and Exam Preps. For instant access to digital products, please visit the online school at http://online.bobtait.com.au.  


When you complete your order, you will see a shipping estimate on the checkout page. We try and get orders out the same day whenever possible. You will receive an email notifying you when your order has completed. That means the order will be shipping. For more details see our Delivery Information


Please note, overseas orders shipped by Air Mail cannot be tracked. As such, no responsibility can be taken for orders which go missing due to local postal service errors, incorrect shipping address details etc. If you require tracking, you must select Express Post International as your shipping method. 


Where's my confirmation Email?


Some customers with Hotmail accounts have reported confirmation emails are redirected to their Junk Email folder. If you are waiting for a confirmation email and are a Hotmail customer, please check your Spam and Junk mail folders.


If you are an existing user of the online school, your new products will appear in your courses list once the order has been processed. simply use the username and password you had for your previous products to continue to access your account. 


Why do I use my ARN when ordering online products?


When you order E-Texts, Exam Preps and online courses, we will setup an account for you with the online school at bobtait-online.com. Since we are all in the world of aviation, we use your Aviation Reference Number (ARN) to ensure you have an easy to remember user ID and one that is unique to you. When you order online products, part of the process will be to include your ARN details as Additional Information.


If you do not have an ARN, don't worry. Simply write "No ARN" or "None" in the ARN box and we'll assign a temporary ID for you. If you are going to sit exams and proceed with your training, you will eventually need an ARN. Getting one is free and involves a simple application to the Civil Aviation Safety Authority (CASA). You can get more information and apply for your very own ARN at their website (click the link and it will open in a new window).


Once CASA has issued your ARN let us know and we can update your account.